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Gmp00
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Message 1 of 2
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ND appearing on the cpu percentage in the omen command ce and no data appearing in the undervolting

‎12-03-2020 03:24 PM

HP Recommended
Product: Hp omen 15 ek0018nl

After i've used the undervoltind feature in the omen command center the cpu percentage has desappeared and instead of that it has appeared ND, and the undervolting page doesn't show any date anymore like the temperature and the volts.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎12-06-2020 10:42 AM

HP Recommended

@Gmp00

 

I reviewed your post and I understand that you are not getting the system vital information after undervolting the CPU.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110270.exe

 

If you continue facing the issue, then uninstall the Omen command center from the device manager and then download and install it from the Microsoft store.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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