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Luis-B
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NO TENGO ENTRADA DE VIDEO EN MIS PANTALLAS CON USB-C DOCK G5

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HP LAPTOP 15S-FQ2027NS
Microsoft Windows 10 (64-bit)

Hola, él comprado un dispositivo USB-C DOCK G5 junto con un PC HP Laptop 15s2027 ns, además de 2 pantallas Philips de 23", las pantallas las tengo conectadas por el puerto DisplayPort a él DOCK G5, el cable de Internet también lo tengo conectado al DOCH G5 y el pc conectado a través del cable USB TIPO-C, bueno funciona funciona todo menos el video de las pantallas, no veo nada en las pantallas, tengo todos los controladores descargados y todo configurado, puede ser que el USB Tipo-c mar en solitario de conexión de Datos y no de vídeo y el problema mar ese? ¿Hay alguna solución, con algún dispositivo? ¿Qué puedo hacer para que me funcione?  

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MatheusH
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Hey @Luis-B 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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Luis-B
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Hello, he bought a USB-C DOCK G5 device along with an HP Laptop 15s2027 ns PC, plus 2 2" Philips screens, the screens I have connected by the DisplayPort port to it DOCK G5, the Internet cable I also have connected to the DOCH G5 and the pc connected via usb cable TYPE-C, well works everything but the video of the screens , I don't see anything on the screens, I have all the drivers downloaded and everything set up, can it be that USB Type-c sea solo data connection and not video and the problem sea that? Is there a solution, with any device? What can I do to make it work for me?

 

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