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MY LAPTOP HP 15 i3 1TB STORAGE AND 4 GB RAM DOES NOT WORK PROPERLY . IT HAVE SOME ISSUE TO FIND WIFI IT SHOW NO WIFI NETWORK FOUND FOR LONG WHILE PLEASE KINDLY SOLVE MY QUARRY.

1 REPLY 1
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Hi @DESKTOP-39JPF1V,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If your HP 15 laptop is unable to find Wi-Fi networks, here are some troubleshooting steps you can follow to resolve the issue:

1. Check Wi-Fi is Enabled

  • Make sure the Wi-Fi is turned on. You can do this by checking the physical switch (if available) on your laptop or by pressing the appropriate function key (often F12) that toggles Wi-Fi.

2. Restart Your Laptop

  • A simple restart can often resolve connectivity issues.

3. Check Airplane Mode

  • Ensure that Airplane mode is turned off. You can find this in Settings > Network & Internet > Airplane mode.

4. Check Network Settings

  • Go to Settings > Network & Internet > Status and click on Network troubleshooter to diagnose and fix problems automatically.

5. Update Network Drivers

  • Right-click on the Start button and select Device Manager.
  • Expand Network adapters, right-click on your Wi-Fi adapter, and select Update driver.
  • Choose Search automatically for updated driver software.

6. Reset Network Settings

  • Go to Settings > Network & Internet > Status.
  • Scroll down and click on Network reset. This will remove all network adapters and reset network settings to their defaults.

7. Forget and Reconnect to the Network

  • If your laptop has previously connected to the network, go to Settings > Network & Internet > Wi-Fi > Manage known networks.
  • Select the network and click Forget. Then reconnect by selecting the network from the Wi-Fi menu and entering the password.

8. Check the Router

  • Ensure that your Wi-Fi router is working properly. Restart the router and check if other devices can connect to the network.

9. Use Windows Troubleshooter

  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters and select Internet Connections to run the troubleshooter.

10. Check for Windows Updates

  • Ensure your system is updated. Go to Settings > Update & Security > Windows Update and check for updates.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

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Sneha_01- HP support
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