NVIDIA GTX 1050 error code 43 on HP Pavilion after Windows 11 upgrade

[Harryitsme]

HP Pavilion Gaming - 15-dk0046tx

Serial number:

#

Product number:

7LG81PA

Hello,

I am experiencing a persistent "Code 43" error with my integrated NVIDIA GTX 1050 graphics card after upgrading my HP Pavilion to Windows 11.

System details:

• Laptop model: HP Pavilion (please specify the full model number if you know it, e.g., 15-ec2xxx)
• GPU: NVIDIA GeForce GTX 1050
• OS: Windows 11

Problem description:
In Device Manager, the NVIDIA card shows a yellow exclamation mark with the status "Windows has stopped this device because it has reported problems. (Code 43)." This is preventing the dedicated GPU from working, and I am stuck using the integrated graphics.

Troubleshooting steps already taken:
I have tried the following without success:

• Updating drivers: I attempted to update the driver through Windows Update and also downloaded the latest driver directly from the NVIDIA website. In both cases, the error returned.
• Clean driver install with DDU: I performed a complete uninstallation of all display drivers using the Display Driver Uninstaller (DDU) tool while in Safe Mode. I then reinstalled the latest NVIDIA driver from a fresh download, but the error remains.
• Checking HP Support: I have checked the official HP support website for Windows 11 drivers for my laptop model, but no NVIDIA-specific driver is available.
• Rolling back drivers: I attempted to roll back the driver in Device Manager, but the option was not available or did not resolve the issue.
• Restart and Power Reset: I have tried basic restarts, as well as a full power reset by disconnecting the battery.

Specific concerns:
Since the issue only appeared after the Windows 11 update and persists despite clean installs of the latest NVIDIA-provided drivers, it seems there may be a compatibility issue between my HP-specific hardware and the standard Windows 11 NVIDIA drivers. As a manufacturer-certified driver is not available from HP, I need advice on how to proceed.

Request for assistance:
Could you please provide guidance or a specific driver version that is known to work with this HP model on Windows 11? I would appreciate any assistance or insight the community can offer.

Thank you,

Nvidia Graphics Card Error 43 - HP Support Community - 9321348
This solution didn't work for me at all. You guys don't even have updated software drivers for the windows 11 for NVidia which is very bad for your company reputation. As a world's leading company you should offer help and support for all of these issues with no charges at all. Since it comes pre embedded inside the laptop give a software update asap. I tried the above method and it didnt work

[Hawks_Eye]

Hi @Harryitsme 

Welcome to the HP Support Community! We're here to help you get back up and running.

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

The persistent Code 43 error on your HP Pavilion with NVIDIA GTX 1050 after upgrading to Windows 11 is likely caused by a mismatch between generic NVIDIA drivers and HP’s hardware-specific firmware. Installing a compatible legacy driver and disabling hybrid graphics temporarily may restore GPU functionality.

Step-by-step recovery for Code 43 on GTX 1050

 

1. Install HP-Certified NVIDIA Driver for Windows 11

Even if not listed under Windows 11 24H2, the 22H2 driver remains compatible.

• Visit the HP Pavilion Gaming 15-dk Series Drivers page.
• Under Driver – Graphics, download the NVIDIA Graphics Driver dated 2021 or later.
• Install it using Device Manager > Update Driver > Browse my computer and point to the extracted folder.

This ensures firmware-level compatibility with HP’s EC and BIOS.

 

2. Disable Hybrid Graphics (if supported)

Some HP Pavilion models allow switching to discrete-only mode:

• Restart and press Esc > F10 to enter BIOS Setup.
• Navigate to Advanced > Graphics Configuration.
• Set Switchable Graphics to Disabled or Discrete Only.
• Save and exit.

This forces the system to use the GTX 1050 exclusively, bypassing hybrid mode conflicts.

 

3. Run HP UEFI Diagnostics

Check for hardware faults:

• Power off the laptop.
• Press Esc repeatedly, then F2 to enter HP Hardware Diagnostics UEFI.
• Run Component Tests > Graphics.
• Note any error codes or skipped tests.

 

4. Use Older NVIDIA Driver (Version 472.12)

This version is known to work with GTX 1050 on HP systems:

• Download from NVIDIA Driver Archive – Version 472.12.
• Use DDU in Safe Mode to remove existing drivers.
• Install 472.12 with Clean Install option selected.

Avoid GeForce Experience during installation—use the standalone driver package.

Let me know how the system responds after these steps—I’ll guide you further if needed.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Harryitsme]

Thanks for getting back to me, but unfortunately none of the suggested solutions worked.

First of all, the link you provided for “Visit the HP Pavilion Gaming 15-dk Series Drivers page” in Step 1 doesn’t open or leads to an error. So, I went ahead and manually searched for my laptop model....

•  HP Pavilion Gaming 15-dk Series Drivers page.

HP Pavilion Gaming 15-dk0046tx (Product No: 7LG81PA) ...and found that HP only provides drivers for Windows 10, not Windows 11
.

Still, I downloaded and installed the Windows 10 NVIDIA driver, checked that it was installed, restarted my laptop (even tried after using DDU to remove previous NVIDIA software), but the issue persisted.

For thoroughness, sp132804 I even tried installing the latest available NVIDIA drivers for similar HP 15-dk series models (such as sp161810 for 15-dk1000 and sp141240 for 15-dk1000ne), but those didn’t work either.

Moving on to Steps 2 and 3 ...I don’t have the BIOS or graphics configuration options you mentioned (screenshots attached).





















As for Step 4, that link also didn’t work.NVIDIA Driver Archive – Version 472.12.
I searched for the required installer manually and tried running it, but it showed compatibility errors and caused my computer to crash.

Thankfully, I had created a system restore point beforehand, so I was able to recover it.

As you can see the 472.12 version  that you mentioned that was the cause of the issue.
and you can see the attached log files below in text

I strongly suggest that HP double-checks the driver links and solution steps provided in this thread. It seems the support instructions may not have been properly verified for my specific model, and following them nearly crashed my system.

Please review the driver compatibility for HP Pavilion Gaming 15-dk0046tx (7LG81PA) and provide an updated, working solution for Windows 11 users. It’s disappointing that a major brand like HP still hasn’t released proper NVIDIA driver support for such a popular model on Windows 11.

Thank you.
Harry

Log files 

SrtTrail.log


얌镊䚪ǜ Auto Failover

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Auto Failover unknown   얌镊䚪ǜ 卅�䚵ǜ川䚵ǜ\Device\Harddisk0 C:\WINDOWS \\?\GLOBALROOT\Device\HarddiskVolume6\ 鮟ቧ鈳ᇰ䦍좱▊ᛩ
´ 



擀䔻ɗ   㙂 㴉 Build main OS info   㴉 㺀 Build failure info   㺀 㺀 Build recovery OS plugin info   㺀 㿧 Build main OS plugin info   㿧 㿧 Check Cloud plugins   㿧 㿧 Check for updates   㿧 㿧 System disk test   㿧 㿧 Disk failure diagnosis   㿧 䄿 Disk metadata test   䄿 䅎 Disk metadata test   䅎 䆍 Target OS test   䆍 䆼 Volume content check   䆼 䆼 Boot manager diagnosis   䆼 䇋 System boot log diagnosis   䇋 䇋 Event log diagnosis   䇋 䇋 Internal state check   䇋 唅 Check for installed LCU   唅 奪 Check for installed driver updates   奪 棫 Check for pending package install   棫 棫 Detect remediation via local plugins   棫 棫 Boot status test   棫 椩 Setup state check   椩 歌 Registry hives test   歌 歌 Windows boot log diagnosis   歌 歌 Bugcheck analysis   膓 냡 Start network for cloud remediation   냡 쪣 Detect remediation via cloud plugins

srttrail.txt

Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: ‎10/‎26/‎2025 6:58:57 PM (GMT)
Number of repair attempts: 1

Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\WINDOWS
Auto Chk Run = 0
Number of root causes = 0

Test Performed:
---------------------------
Name: Build main OS info
Result: Completed successfully. Error code = 0x0
Time taken = 1735 ms

Test Performed:
---------------------------
Name: Build failure info
Result: Completed successfully. Error code = 0x0
Time taken = 375 ms

Test Performed:
---------------------------
Name: Build recovery OS plugin info
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Build main OS plugin info
Result: Completed successfully. Error code = 0x0
Time taken = 359 ms

Test Performed:
---------------------------
Name: Check Cloud plugins
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 344 ms

Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms

Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 63 ms

Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 47 ms

Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms

Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Check for installed LCU
Result: Completed successfully. Error code = 0x0
Time taken = 4922 ms

Test Performed:
---------------------------
Name: Check for installed driver updates
Result: Completed successfully. Error code = 0x0
Time taken = 1125 ms

Test Performed:
---------------------------
Name: Check for pending package install
Result: Completed successfully. Error code = 0x0
Time taken = 3969 ms

Test Performed:
---------------------------
Name: Detect remediation via local plugins
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Setup state check
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms

Test Performed:
---------------------------
Name: Registry hives test
Result: Completed successfully. Error code = 0x0
Time taken = 547 ms

Test Performed:
---------------------------
Name: Windows boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Bugcheck analysis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms

Test Performed:
---------------------------
Name: Start network for cloud remediation
Result: Completed successfully. Error code = 0x0
Time taken = 12110 ms

Test Performed:
---------------------------
Name: Detect remediation via cloud plugins
Result: Completed successfully. Error code = 0x0
Time taken = 6594 ms

---------------------------
---------------------------

[Hawks_Eye]

We sincerely thank you for your patience and co-operation during this troubleshooting process.

If after following these steps you still face issues, consider reaching out to our customer support over the phone for further assistance. 

This might require one-on-one interaction via remote assistance to fix the issue. 

These requests are best addressed over the phone with our dedicated support team for your region. 

I'm sending you a private message to guide you on the next steps.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye

[Harryitsme]

Let me be very clear — this problem is not an isolated case. The NVIDIA GTX 1050 error code 43 issue on HP Pavilion laptops has been widely reported by users, and it’s clearly the result of HP’s driver, BIOS, or firmware incompatibility with recent Windows updates .. not user error.

I absolutely should not be expected to pay to fix something that stems from HP’s own software and support policies. This falls under the company’s responsibility to maintain proper driver support for its hardware.

If HP chooses to treat this as a paid repair or refuses to provide an official solution, that will reflect extremely poorly on the company’s commitment to customer support and product reliability. I can assure you many users ..myself included ..would strongly reconsider buying or recommending HP products in the future if this kind of widespread issue is ignored or monetized.

Please escalate this internally and provide a clear, no-cost resolution path for affected customers.

[Hawks_Eye]

Thanks for getting back to us @Harryitsme 

My sincere apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

Not to worry I'll do everything I can to help get this sorted for you.

I need some information to assist you better, however these details cannot be shared in public due to privacy concern.

I'm sending you a private message to guide you on the next steps.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye

[Harryitsme]

I have replied but i believe no solution is provided yet.Please create a supported driver for NVIDIA Graphics for  card  windows 11 , which is very basic task

[Hawks_Eye]

Thanks for replying @Harryitsme 

Could you please check your private message and reply with the requested details.

Regards,

Hawks_Eye

[Harryitsme]

I have not received any response

[Hawks_Eye]

My sincere apologies for the inconvenience caused.

Could you please share the previous case number in Private Message for me check and proceed accordingly.

Regards,

Hawks_Eye