Need Camera driver for HP Pavilion 13-u131tu x360 laptop

[ravi81342]

After update my camera driver has gone from device management. I reset my laptop then also camera is not working. i could not find camera driver for my laptop - HP Pavilion 13-u131tu. Can someone send the link where i can download the camera driver for my laptop directly.

Thanaks 

[The_Fossette]

@ravi81342,

Welcome to the HP Support Community!

Usually, the computer uses the Windows built-in drivers for the webcam. I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03430151

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[ravi81342]

Sorry For late reply,

i did troubleshoot but it won't work. And as documentation i dont have restore point which have working camera i just did factory reset but agian camera is not working and even it is not showing into device manager.

[The_Fossette]

@ravi81342,

It looks like a hardware malfunction and I recommend you contact support to check the available service options for your computer.

Here is how you can get in touch with tech support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!