• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop 17-cn0013dx (37P29UA)
Microsoft Windows 10 (64-bit)

Hi guys I just got this  HP Laptop 17-cn0013dx (37P29UA and I can't get it to see my hdd, I'm searching for the rapid storage driver Package, but to no avail any help would truly be appreciated, windows 10 home 64 bit.

 

Thank you,

MOGRT...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this works:

 

I have zipped up and attached the Intel storage controller drivers, below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W10 should install.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if this works:

 

I have zipped up and attached the Intel storage controller drivers, below.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and W10 should install.

 

 

HP Recommended

This was all that I needed, I really appreciate you Paul, 

 

Thank you very much!!! AAA+++ 👍

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.