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HP Recommended
HP G72-b49WM Notebook PC

Hi!  Had to install new SSD drive and reinstall Windows 7 64 bit operating system.  Can't access internet to update drivers.  Thanks in advance for your assistance with this matter.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sl541 

 

You are having a network problem because the new W7 install lacks network drivers?

 

HP doesn't seem to provide drivers for your PC anymore.

 

You can buy the HP W7 Recovery kit for your PC at Computer Surgeons if interested. This kit should provide all drivers and software installed at the factory.

 

Regards

 

 

View solution in original post

2 REPLIES 2
HP Recommended

Hi @sl541 

 

You are having a network problem because the new W7 install lacks network drivers?

 

HP doesn't seem to provide drivers for your PC anymore.

 

You can buy the HP W7 Recovery kit for your PC at Computer Surgeons if interested. This kit should provide all drivers and software installed at the factory.

 

Regards

 

 

HP Recommended

Hi Bill_To,

 

First, thank you for the very fast reply to my problem.  I apologize for the delay getting back to you.  I did take your advice and contacted Computer Surgeons to obtain the recovery kit containing the correct drivers installed at the factory.  After a couple of days they came up with the appropriate recovery kit for my specific computer.  I have not received the kit as yet, but am confident it will fix many problems still being experienced.

 

Thank you so much for your assistance with my problems.

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