I recently purchased HP Pavillion X360 convertible 14 that came with Windows 10 Home. I am trying to setup fingerprint sign-in option using Windows Hello. But I see the message "This option is currently unavailable - click to learn more" and the setup button is disabled.
In the Device Manager, I could see that the Biometric device driver "Synaptics WBDI Fingerprint Reader - USB 116" is already installed.
Not sure what else I need to do. Can anybody help me solve this.