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‎07-13-2022 02:10 PM

HP Recommended
Product: HP Notebook - 14s-dk0093au
Operating System: Microsoft Windows 11

Hello. Actually after updating to Windows 11, I uninstalled the AMD software that was pre-installed, and now I have no idea on how to get it back. It's the AMD software which assists in controlling all the aspects like display, gaming, etc. Can anybody assist??

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3 REPLIES 3

‎07-13-2022 02:40 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to install the latest W11 AMD graphics driver from your notebook's support page.

 

That should install the driver and the AMD Radeon software.

 

27.20.20908.0

 

https://ftp.hp.com/pub/softpaq/sp139001-139500/sp139020.exe 

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‎07-13-2022 02:54 PM - edited ‎07-13-2022 02:55 PM

HP Recommended

Done. Now trying to run the AMD software returns me with the msg "Radeon software and driver versions do not match". Can u kindly assist?

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‎07-13-2022 03:05 PM

HP Recommended

Sorry, that didn't work.

 

There's one other thing you can do, which is what I did with my HP AMD Ryzen notebook on W11.

 

Download and install the W11 AMD graphics driver and software from the link below.

 

That would be the second file listed under the W11 driver section.

 

AMD Software: Adrenalin Edition
Revision Number
Adrenalin 22.5.1 Recommended (WHQL)
File Size 544 MB

 

AMD Ryzen™ 5 3500U Drivers & Support | AMD

 

If it asks you if you want to factory reset your graphics, select 'yes.'

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