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gregmccalla
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Message 1 of 4
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Flag Post

Need software to restore laptop

‎04-06-2019 11:36 PM

HP Recommended
Product: Hp15-p051us
Operating System: Microsoft Windows 8.1 (64-bit)

Hello

 U

The harddrive on my laptop crashed and I need to know where I can get operating system and driver cds to restore it.

The laptop is a hp15-p051us.

Thanks

Greg

3 REPLIES 3
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Photoray002
Level 15
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Message 2 of 4
Flag Post

‎04-07-2019 03:07 AM

HP Recommended

Hello @gregmccalla 

 

Do you remember what the operating system was? Was it upgraded to Windows 10 or was it still using 8.1?

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gregmccalla
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Message 3 of 4
Flag Post

‎04-07-2019 06:43 AM

HP Recommended

The laptop is running Window 8.1. The hard drive that was in it crashed. So I can not get any of the original drivers. I can not find any of the on the Hp website. Any help would be great.

Thanks

Greg

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Photoray002
Level 15
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11,939 11,740 1,233 3,636
Message 4 of 4
Flag Post

‎04-07-2019 08:09 AM

HP Recommended

If its the original HP recovery you wish to use, you can purchase that from HP at this link. I assume you are in the USA?

https://support.hp.com/us-en/mediaorder/HP-Pavilion-15-p000-Notebook-PC-series/6936226/model/7242101...

This method is easiest but will cost a small fee for the media and delivery.

 

The drivers download page for your model is here...

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-p000-notebook-pc-series/6936226/mode...

 

Is this what you needed?

or

You could also use the direct ISO file from MS and use a utility like RUFUS to create a usb installer.

https://www.microsoft.com/en-us/software-download/windows8ISO

 

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