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rtftalf
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Message 1 of 2
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Need to find a DVD/CD-rom to install

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HP Notebook - 15t-ac000 CTO
Microsoft Windows 10 (64-bit)

I was having a problem with my CD drive functioning, after an update and restart. Now the cd drive won't open, and when I force it open and place a cd in there, it doesn't play at all, so I checked the driver and I see that's it's gone entirely.

I am looking for a compatible DVD/CD-rom driver to an hp DVDRW SU208HB. Anyone have this problem or have suggestions on what driver I can install?

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@rtftalf

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link; https://support.hp.com/us-en/product/hp-15-ac000-notebook-pc-series/7771404/model/8381866/document/c... and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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