Need to reinstall MS Office after hard drive failure

[jwjordan100]

I have a HP Pavilion - 15z-cw100 CTO that is just over 2 years old. I began getting alerts that my hard drive was at risk for imminent failure, so I had the drive replaced. They were able to port over most of my files and apps, but were unable to move my MS Office app files over to the new drive. Office came preinstalled on the laptop, so I have no product key I can use to download/reinstall. Is there any way I can restore Office without having to buy a new version all because HP installed a ***bleep*** drive in the computer they sold me?

[Dragon-Fur]

@jwjordan100 

Welcome to the HP User Community.

When you first set up and registered the Office software on the computer, the registration data was sent to Microsoft.

Microsoft does not typically lose this information.

Try / Consider

Ask Microsoft to help you with your Microsoft / Office Software.

Things that are Microsoft / Office

Microsoft 365 / Microsoft Office are licensed products owned and controlled by Microsoft.

We can help to the extent of providing information to help you understand your options.

Microsoft Office - Product and License Information 

Open and Read

 Microsoft - Activate Office

Activate Office using the Activation wizard

Includes “Activate after reinstalling or moving Office”

Installation and License Key Options

Some of the ways to “get” Office Software:

1. Trial Software that comes with the computer. 

An "offer" to try the software, in other words.  The license is NOT included in Trial offers.

1. Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

1. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.

1. Purchase Office separately from Microsoft or other merchant.

Documentation / Website / How-to Instructions

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

     To see help options:  Scroll down to the middle of the page and select product

     Need more help?  Scroll down on the web page to find out how to contact Microsoft.

Purchase / Repair Options and Life without Office

Microsoft Office Products - Choose your Office

Microsoft - Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

and

Microsoft 365 community support

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

Life is possible without Office

5 free open source alternatives to Microsoft Office

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion - 15z-cw100 CTO 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"