Need to reinstall my lost Microsoft office program
Product: HP Notebook - 15-af131dx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)
I recently had a corrupt system problems with windows on my computer. A computer repair shop fixed it but I no longer have access to my previous Microsoft office word and excel programs. How do a retrieve my computers office account ?
I went to the Microsoft app on my computer and it did not register my email as having an account. Do I need to get a disk to reinstall or is there a code specific to my computer (an HP Notebook - 15-af131dx (ENERGY STAR) ?
If your PC came with MS Office preinstalled when you bought it, then you would need to contact HP Customer Support directly to see if they can assist you with obtaining a copy of it. There is nothing we can do about that.
If you bought it from MS, you would need to see if you have a receipt for that somewhere to contact MS and get a new copy. Once again, there is nothing we can do about this, either.
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