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Need to reinstall my lost Microsoft office program

HP Notebook - 15-af131dx (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I recently had a corrupt system problems with windows on my computer. A computer repair shop fixed it but I no longer have access to my previous Microsoft office word and excel programs. How do a retrieve my computers office account ?

I went to the Microsoft app on my computer and it did not register my email as having an account. Do I need to get a disk to reinstall or is there a code specific to my computer (an HP Notebook - 15-af131dx (ENERGY STAR) ?


 Thank you!

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HP Recommended

Need to reinstall my lost Microsoft office program


If your PC came with MS Office preinstalled when you bought it, then you would need to contact HP Customer Support directly to see if they can assist you with obtaining a copy of it.  There is nothing we can do about that.


If you bought it from MS, you would need to see if you have a receipt for that somewhere to contact MS and get a new copy.  Once again, there is nothing we can do about this, either.

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