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‎04-06-2016 06:18 PM

HP Recommended
Product: Hp stream
Had to refresh my hp stream notebook that is running Windows 8. Did not back up. Could not log back in because I had forgotten the original password had been using a PIN number. Now I cannot log in without the adm password. Please help me!
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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-08-2016 07:04 AM

HP Recommended

HI @Angelw221,,

 

Welcome to the HP Forum!

 

It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More.

 

I grasp that after refreshing your notebook you are no longer able to log in with a PIN and you forgot the password.  

Here is a link that should help you to overcome this difficulty.  HP PCs - What to do when you forget your sign-in password (Windows 😎.

 

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as  "Accept as Solution”  to help other community  members!

To say thanks for the assistance, please click the “Thumbs Up Icon” below.

Sparkles1

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1 person found this reply helpful
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1 REPLY 1

‎04-08-2016 07:04 AM

HP Recommended

HI @Angelw221,,

 

Welcome to the HP Forum!

 

It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More.

 

I grasp that after refreshing your notebook you are no longer able to log in with a PIN and you forgot the password.  

Here is a link that should help you to overcome this difficulty.  HP PCs - What to do when you forget your sign-in password (Windows 😎.

 

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as  "Accept as Solution”  to help other community  members!

To say thanks for the assistance, please click the “Thumbs Up Icon” below.

Sparkles1

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
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