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‎10-08-2020 03:37 AM

HP Recommended
Product: HP 14S-DQ150 5NA
Operating System: Microsoft Windows 10 (64-bit)

When using Excel I need to use function keys inn the normal way ie F2,F4 etc without having to press the Fn key as well.  This makes using Excel very slow.  I didn't think I had to check this before buying the machine.

 

Help would be appreciated.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2020 01:21 PM

HP Recommended

@PAber1

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Change the action key setting from the BIOS Setup Utility.

  1. Press and hold the Power button for at least five seconds to turn off the computer.

  2. Turn on the computer and immediately press the f10 key repeatedly to open the BIOS Setup Utility.

  3. Press the right or left arrow key to select the System Configuration menu.

  4. Press the up or down arrow key to select Action Keys Mode.

  5. Press the Enter key to display the Enabled / Disabled options.

    BIOS setup window with the System Configuration option and Action Keys Mode selected

  6. Press the up or down arrow key to select one of the options.

    • Enabled: Does not require pressing fn to use the actions printed on the function keys.

      For example, pressing f8 lowers the sound as printed on the key. Alternately, pressing both the fn + f8 minimizes and maximizes a web browser.

    • Disabled: Requires pressing fn to use the actions printed on the function keys.

      For example, pressing f1 opens a help window. Alternately, pressing both the fn + f1 keys puts the computer to sleep as printed on the key.

  7. Press the f10 key to save the selection and restart the computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-10-2020 01:21 PM

HP Recommended

@PAber1

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Change the action key setting from the BIOS Setup Utility.

  1. Press and hold the Power button for at least five seconds to turn off the computer.

  2. Turn on the computer and immediately press the f10 key repeatedly to open the BIOS Setup Utility.

  3. Press the right or left arrow key to select the System Configuration menu.

  4. Press the up or down arrow key to select Action Keys Mode.

  5. Press the Enter key to display the Enabled / Disabled options.

    BIOS setup window with the System Configuration option and Action Keys Mode selected

  6. Press the up or down arrow key to select one of the options.

    • Enabled: Does not require pressing fn to use the actions printed on the function keys.

      For example, pressing f8 lowers the sound as printed on the key. Alternately, pressing both the fn + f8 minimizes and maximizes a web browser.

    • Disabled: Requires pressing fn to use the actions printed on the function keys.

      For example, pressing f1 opens a help window. Alternately, pressing both the fn + f1 keys puts the computer to sleep as printed on the key.

  7. Press the f10 key to save the selection and restart the computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎10-14-2020 06:19 AM

HP Recommended

Hello

 

I haven't tried it yet but I will do later today - in the mean time thank you for your help

 

Kind regards

 

PAber1

Was this reply helpful? Yes No

‎10-14-2020 03:39 PM

HP Recommended

@PAber1

Thank you for posting back.

 

Work on it as per your convenience and keep me posted on the results.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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