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HP Recommended

hello, i have a hp probook 4431s running on windows 10, i am having a hard time finding a software usable for the fingerprint and nothing worked out for me. does anyone have software for the fingerprint sensor i have on my hp probook 4431s like hp client security but none is suitable for it. (sorry for bad english)

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HP Recommended

Hi:

 

Your English is just fine.

 

Assuming you have the fingerprint driver installed (if not, the W8 driver should work), see if the HP SimplePass software for W10 works for your notebook:

 

W8 Validity fingerprint driver:

 

HP ProBook 4431s Base Model Notebook PC Software and Driver Details

 

HP SimplePass Identity Protection Software

 

8.01.92

 

This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint.

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86959.exe 

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