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HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fh0000 (77W46AV)
Microsoft Windows 11

My Network adapter continuously disconnects;  Realtek 8852CE WiFi 6E PCI-E NIC. It can happen multiple times per day in the middle of my work. I need to disable/re-enable adapter to get the network restored. I checked for updates, ran all of the HP scans, etc. Nothing helps.

4 REPLIES 4
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I don't see a Wi-Fi driver for that model Wi-Fi adapter on your notebook's support page.

 

The only suggestion I can offer would be to see if installing the latest Wi-Fi driver HP currently has for the Realtek 8852CE Wi-Fi adapter resolves the problem.

 

Realtek RTL8xxx Series Wireless LAN Drivers

 

Version 6001.16.170.0

 

sp162860.exe

 

Here's the link to the latest Bluetooth driver as well:

 

Realtek RTL8xxx Series Bluetooth Driver

 

Version 18.4017.2412.2303

 

sp157128.exe

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Thanks Paul. So I un-installed the driver and restarted my computer.  That initiated a BIOS update, then the driver installed automatically. Unfortunately the problem is not fixed.  The driver disconnecting or whatever it's doing is very random and the only fix is to disable/re-Enable it.

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How would the Bluetooth connect you referred  to help me?

HP Recommended

You're very welcome.

 

Sorry that the updated driver didn't resolve the problem.

 

Updating the Bluetooth driver is optional.

 

It wouldn't fix the disconnecting Wi-Fi issue.

 

I believe that normally it is best to have the latest drivers installed for wireless devices.

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