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‎06-05-2022 08:38 AM

HP Recommended
Product: Care Pack
Operating System: Microsoft Windows 10 (64-bit)

Hi - didn't know which board to post this in because "Care Pack" wasn't an option...  yesterday I bought a 1-year Extended Warranty Care Pack.  It is downloadable.  I never received the link, although on the Orders page it says the link was sent to my email.  I checked my spam folder and it's not there. The Virtual Assistant doesn't seem to recognize "Care Pack." I don't know who to ask about this... hope someone here can help.

Category:
1 REPLY 1

‎06-06-2022 11:05 AM

HP Recommended

@judyariel

 

Welcome to the HP Support Community.

 

I'd love to help.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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