• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion 15
Microsoft Windows 10 (64-bit)

I recently got a new laptop battery because my old one was not holding a charge anymore. This new battery works like a charm for when it's charged, but the only problem is that when I close the lid to the laptop, the battery stops charging and the amber light turns into a white light where it seems to remain at. As I'm typing this, it also seems like the white light stays on for a little then goes to the amber light where it charges for a few seconds and then switches back. I'm tired of plugging in my laptop at night only for it to be at 27% the next morning. I don't think it has anything to do with the charger or anything in that regards. I'm not sure if this is related or not, but the screen also likes to randomly flicker black when I use the mouse pad. The only thing that fixes the screen flickering is a hard reset, but when the laptop dies, the flickering comes right back. So yes, I have two problems in one question. I'm not sure what is going on here. I'm about to lose my sanity.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.