12-12-2019 08:02 AM
I got this Chromebook as an offer from a Pixel 4 pre order.
I am very disappointed with it - considering it is a brand new machine...
Is there any way I can get a replacement? A Chromebook that runs quickly and efficiently? Surely this one must be defective...
12-12-2019 07:04 PM
Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues. For these issues, you will need to contact HP Customer Support directly.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP