Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

New Chromebook is way too slow

Chromebook 14-db0003na
Chrome OS

Hi there,


I got this Chromebook as an offer from a Pixel 4 pre order.


I am very disappointed with it - considering it is a brand new machine...


It is super slow, it lags when playing simple games like or


Is there any way I can get a replacement? A Chromebook that runs quickly and efficiently? Surely this one must be defective...


Many thanks,


Level 15
Level 15
18,940 18,882 1,764 4,172
Message 2 of 2
Flag Post
HP Recommended

New Chromebook is way too slow


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.   For these issues, you will need to contact HP Customer Support directly.


If you live in the US or Canada, contact information is on this page:

If you live elsewhere, contact information is on this page:

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation