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HeidiU
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New HP Envy X360 Unable to use the Citrix application due to not allowing me to type in my info

HP Recommended
Hp Envy X360 all in one
Microsoft Windows 10 (64-bit)

Hello,   Hoping someone can help.   I've had a few issues with this all in one laptop I just bought and honestly wish I would have returned it.    I need to use this for work so I had to install Citrix Workspace App.   I can open the app however I can not type , click the mouse or anything within the app when it opens,  I do see my curser move around.   Oddly , If I do type and close the app and reopen what I just typed seems to appear though I can not get into the next page.    I can get into citrix via web browser with no issues however I am limited on what I can do with the web browser.  For one I can not use two screens.  Can anyone please help?   

 

Thank you!   

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