-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- New HP Stream 14 laptop not working with WD19 Dock

Create an account on the HP Community to personalize your profile and ask a question
07-31-2024 09:57 PM
Hello,
I am trying to connect my two monitors via my Dell WD19 Dock and to my new HP Stream 14 and it doesn't recognize any displays. No monitors detected. I've updated the firmware and BIOs still no luck. Any help here?
07-31-2024 10:24 PM
What is your machine ? The series ONLY has 2 machines, one of them is
Your machine has same ports. It only has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Other option (USB-A dock) : https://support.hp.com/au-en/document/c05357751
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.