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‎06-30-2023 02:05 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg3000 (78G43AV)

Just installing my new laptop. Not overly impresses with the "My HP" app, which provides the "Finish Setting up" option, which supposedly allows you to setup warranty etc etc, but forces you to install Dropbox , which i did not want, but have reluctantly done,, and also ExpressVPN which i also do not want, but tried to setup however the installation of this fails so i can go no further. Why is HP forcing customers to install this bloatware? 

Category:
1 REPLY 1

‎07-03-2023 11:33 AM

HP Recommended

@DGM627 

 

Welcome to the HP support community.

 

I understand that you are unable to decline the Dropbox installation, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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