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Locked

‎01-03-2022 04:16 PM

HP Recommended
Product: PC 15-E2000Example: Pavilion 6530
Operating System: Microsoft Windows 10 (64-bit)

I just bought this laptop two days ago. I hadn't even finished setting it up when I realized that bitlocker had been deployed on my machine. I didn't deploy it. I looked online and saw that this has happened to others. I presume it occurred during a bios update supervised by the support assistant app. (I say presume because others in the same situation also had a bios or other major update) So, what is the recommended action? I have seen "fixes" that , essentially, amount to a complete reinstall. Im wondering if anyone has found another way to salvage the situation. Thanks

Category:
1 REPLY 1

‎01-03-2022 04:19 PM

HP Recommended

Hey @mrnaturally  🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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