New laptop extra lagging when getting hotter.

[Knapik]

Hello,

Recently (3 days ago) I've bought a new HP Pavilion 15 Gaming Laptop (pavilion 15 cx0073nw) and I was very happy that I will finally be able to play games that I never could before.

But after I logged into League of legends and playes some games my laptop got hotter (not too much) and cooling fans started to work a bit harder the game freezed for a sec and from 40 stable ping it went to 300-400 stable ping that never get lower. When I reset laptop and the fans get a bit slower it goes well for a minute but then again lag repeats.

The problem occurs every day and I think its related to laptop getting hotter and fans working faster cuz it always looks the same. Do You guys have a solution for that? My older laptop (6 years old) is never getting the same problem and its ONLY a league of legends game on low video quality... It shouldnt be like that, please help me.

8 GB RAM

nvidia geforce gtx 1050 Ti

intel i5 8300h

ssd hard drive

also: it is NOT a connection problem.

[The_Fossette]

@Knapik,

I reviewed your post and I understand that the computer is overheating when you play games and starts lagging.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then follow the below steps.

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!