New laptop set up made me set a PIN

[dnpark38]

New set up is running rings round me, was forced to choose a PIN would not proceed without doing so.

Have used Run netplwiz to set No log in required and ended up with 2 log in accounts and also been to Account setting to disable PIN /Hello, By doing netplwiz again got rid of second account.

Nothing gets me what I want of no PIN and no signing in.

Thanks

David

[praveen196]

@dnpark38 Welcome to HP Community!

I understand that you would like to cancel the pin and password.

Setting up a pin on your device makes it more secured. One important difference between a password and a Hello PIN is that the PIN is tied to the specific device on which it was set up. Read more in this documentation:

https://docs.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/hello-why-p...

Thus, you still have option to remove it once you've done setting it up for the first time. Kindly follow the steps below:

1. Open the Settings app, and click/tap on the Accounts icon.
2. Select Sign-in options on the left side, and click/tap on the Remove button under PIN on the right side.
3. Click/tap on Remove to confirm.
4. Type in your Microsoft account password to verify, and click/tap on OK.

Additionally, you can refer answers mentioned in this thread:

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/i-dont-want-a-pin-number/902c5b3...

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

Keep us posted,

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