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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- New laptop syncs with desktop

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04-19-2022 06:32 AM
Just got a new HP Envy x360 convertible. When booting and setting laptop up for first time, it pulled all the file icons from my Desktop pc and added them to laptop desktop. I did not want all the clutter on my laptop. If I delete all the icons from my desktop on my laptop, will it also delete them from my Desktop pc? Thanks, Chuck
04-21-2022 07:59 AM
Hi@cwlong52,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing issues with the HP Envy x360 Notebook.
I have a few recommendations
- To find Sync settings, select the Start , then select Settings > Accounts > Sync your settings . To stop syncing your settings and remove them from the cloud, turn off synced settings on all the devices connected to your Microsoft account. Once this is done, you'll need to remove it from your account.
- Update your Notebook computer to the latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- Try doing Reset PC Keep my files from windows and check if it works.
Hope this helps! Keep me posted.
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