• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎06-16-2026 09:04 AM

HP Recommended

But the last ping it sent looks fine to me.  You should check whether QoS is enabled on the router.

Reply
Was this reply helpful? Yes No

‎06-17-2026 01:59 AM

HP Recommended

Hi,

that´s the weird thing. Once logged into Windows, in idle the ping is great. If I put work on the machine, the ping rise up. As I said before I got 60 pieces of this model and many other models at our company. Only the ones with the Mediatek have problems like this. With LAN connected nothing similar happens. I open a ticket at HP support...

Reply
Was this reply helpful? Yes No

‎07-06-2026 07:59 AM

HP Recommended

Hello,

 

I had the exact same problem as you, with ping requests to local devices that could take up to 3 seconds!

This started about 10 days ago.

I tried many different driver versions for the MT7922 MediaTek Wifi adapter.

All drivers version 3.x.x.x show the same latency, then I found on Microsoft Catalog version 25.40.2.586, that seems to fix the issue.

I've been running ping command for the last 30 minutes now without any latency (latencies appeared after few seconds with versions 3.x.x.x).

Here is the link https://catalog.update.microsoft.com/Search.aspx?q=MT7922%2025.40.2.586%2025H2

 

Hope this helps

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.