• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-27-2020 03:04 AM

HP Recommended
Product: Pavilion Sleekbook 15-b020et
Operating System: Microsoft Windows 10 (64-bit)

Hello, I upgraded my laptop Pavilion Sleekbook 15-b020et with an SSD and I heard that I must switch to the AHCI mode on BIOS to use this SSD at full performance. However, I could see no AHCI option on BIOS. Does it mean this PC does not support the AHCI mode?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2020 07:19 AM

HP Recommended

Hi:

 

I can't find any specs on your model.

 

If it has an Intel processor, the drive controller is set by default to AHCI or RAID and it cannot be changed.

 

Either setting provides support for the SSD to run at its best performance.

 

If it has an AMD processor, the drive controller is set by default to AHCI.

 

Ignore any reports from any SSD programs that your AMD drive controller is not set to AHCI.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-27-2020 07:19 AM

HP Recommended

Hi:

 

I can't find any specs on your model.

 

If it has an Intel processor, the drive controller is set by default to AHCI or RAID and it cannot be changed.

 

Either setting provides support for the SSD to run at its best performance.

 

If it has an AMD processor, the drive controller is set by default to AHCI.

 

Ignore any reports from any SSD programs that your AMD drive controller is not set to AHCI.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.