• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 255 G8 Notebook PC (347S4AV)

Hey guys! I am new here and i have a problem with my new notebook. It has the Ryzen 5 5500U with 16GB RAM. I want to increase the VRAM but there is no advanced option in the bios. I´ve read a lot about it and tried most ways possible but nothing worked. Then i though, that maybe its because of the bios version and so i tried to update it but it´s not possible. I neither can update it manually, nor with the HP assisstent tool. It tells me not compatible even if it is from the official website and for my device. And in the bios or recovery there is not bios flash option either...

So as much as i understand it, HP just locked everything related to the bios advanced and updates...maybe someone can help me please? 512MB of VRAM is not enough sadly...

I put a screenshot of some device date on here. Maybe this will help.Bild_2023-03-30_222041128.png

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.