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‎09-24-2023 11:58 PM

HP Recommended
Product: HP 17t-cn300
Operating System: Microsoft Windows 11

I like the idea of what HP QuickDrop claims to be able to do.  However, I go to the Play Store and there is no app for the HP QuickDrop.  No message as to why it is not there.  Has this been discontinued?  I am trying to find the app for my Samsung Galaxy S21 Ultra 5G.  It is running Android 13 and my computer is brand new and running Windows 11 Home.

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2 people had the same question
4 REPLIES 4

‎09-25-2023 07:05 AM

HP Recommended

Hi:

 

This link explains how the HP Quickdrop app works, and has links to download the software.

 

HP QuickDrop: Transfer Files Wirelessly and Easily | HP® Tech Takes

 

You have to get the software from two places:

 

For your notebook: From the Microsoft Store...

 

HP QuickDrop - Microsoft Store Apps

 

For your Samsung phone:  From the Google Play Store...

 

HP QuickDrop - Apps on Google Play

 

 

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‎09-26-2023 12:05 AM

HP Recommended

Your link led me to the Play Store where I found the App but it says this app won't work on Android 13 as it was made for an older version.  What do I do now?

1 person found this reply helpful
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‎09-26-2023 06:12 AM

HP Recommended

Unfortunately, I wouldn't know.

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‎11-14-2023 02:32 PM

HP Recommended

This chain ends with no suggestions for rectifying the problem nor anything to explain which Android version WILL support use of Quickdrop.  Is there no HP knowledge expert that can provide some answers?

2 people found this reply helpful
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