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Microsoft Windows 10 (64-bit)

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I disabled my adblocker and the page loaded correctly

View solution in original post

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Hi @Matthewwwww1998,

 

I'd like to help!

 

Click on the link to download the drivers-

 

https://support.hp.com/au-en/drivers/selfservice/hp-pavilion-15-ck000-laptop-pc/17296798/model/18840...

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Thanks for your response, unfortunately your link didnt work it takes me to the same page saying "We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again."

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I disabled my adblocker and the page loaded correctly

HP Recommended

 

Great 🙂 

 

Were you able to download and use the drivers?

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