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- HP Community
- Notebooks
- Notebook Software and How To Questions
- No boot device random model 8BD79UA#ABA

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06-24-2022 09:37 PM
I have a laptop which I keep on all the time which randomly goes to no boot device found. I believe windows goes to a blue screen then reboots when this happens. I have checked all my drivers etc and they are the latest. I leave it powered off for about an hour then power it back on it goes back into Windows like normal. This laptop is under warrantee still but I can't figure it out. Any one got any ideas? Support doesn't know what to do either. I don't believe its a Windows 11 problem since this happened under Windows 10 also.
06-25-2022 03:17 AM
Hello @Rob_D_TX
(1) Install/Update
HP PC Hardware Diagnostics UEFI | 8.2.0.0 Rev.A | 56.1 MB | Jun 30, 2021 | Download |
(2) Test you hardware !
Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...
https://support.hp.com/id-en/document/c04499777
Watch how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport
best regards
---
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06-27-2022 11:40 AM
Hello @Rob_D_TX
(1) Plugin power adapter
(2) Update BIOS
HP Notebook System BIOS Update (Intel Processors) | F.21 Rev.A | 31.3 MB | Aug 11, 2021 | Download |
Why ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(3) Start again and test ...
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
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07-01-2022 04:22 PM - edited 07-01-2022 04:24 PM
Hello @Rob_D_TX
You wrote:
> This laptop is under warrantee still but I can't figure it out
Recommendation and solution
In your case: Service is required !
You should have it serviced by HP Support ( Technician )
Please report your results
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️