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‎07-28-2020 01:38 PM - edited ‎07-28-2020 01:39 PM

HP Recommended
Product: HP Pavilion dv6-7080ex Entertainment Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

I hope you can advise on this. My laptop shows me that no camera available although I have the HD camera place in the laptop. I realized the laptop might have no camera drive. I tried downloading  using HP website but no use! The Website does not show the required software and shows only that the version of windows 8. Could you please advise? It has been some time having this issue and I failed to attend my meetings with video.

HSheha_0-1595965057216.png

 

1 REPLY 1

‎07-28-2020 04:24 PM

HP Recommended

Hi:

 

Since that model series is not supported by HP for W10, the only suggestion I can offer, would be to try the W8.1 Realtek camera driver from the link below.

 

https://www.realtek.com/en/component/zoo/category/pc-camera-controller-usb-2-0-interface-software

 

If that doesn't work, try the HP Universal Camera driver for W10...

 

10.0.0.30    Jul 29, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe

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