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‎02-01-2021 07:41 PM

HP Recommended
Product: 15-ay503tu notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello sir, 

 I want to install windows 10 but on installation give me error no device driver were found. And I clean up my last os ubuntu. 

So, my question is what type of driver required and were I found. Can you give me link for support driver for my product. And also try all method which on Youtube but I failed. Please help me.

1 REPLY 1

‎02-01-2021 07:56 PM

HP Recommended

Hi:

 

I recommend that you use the HP cloud recovery tool with another Windows PC to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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