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HP Recommended

This laptop is 2 years old. How do I have 25H2 but HP's site only lists up to 24H2?? I'm having a BIOS issue and thought HP would have BIOS for their own laptop.

1 REPLY 1
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Hi @Wastrel,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can understand why this would be confusing. One important thing to note is that the BIOS is independent of the Windows version installed on the PC. The BIOS is firmware that operates below the operating system, so the same BIOS version typically supports multiple Windows releases, including newer feature updates such as Windows 11 25H2.
 

The fact that the HP support page currently lists drivers and software up to Windows 11 24H2 does not necessarily mean the BIOS is incompatible with 25H2. In many cases, the latest BIOS available for the platform remains the correct version regardless of whether the system is running 23H2, 24H2, or 25H2.
 

I'd like to take a closer look at your specific system, though. Could you please share the exact HP model or product number (P/N)?
 

Also, I noticed you mentioned Windows 11 Pro. Many HP consumer notebooks are originally shipped with Windows Home, while Windows Pro is more commonly found on HP commercial/business platforms. Knowing the exact model will help us determine:

  • Whether the system is a consumer or commercial device.
  • Which BIOS version is currently available for the platform?
  • Whether there are any known BIOS-related issues or updates applicable to your model.
     

Additionally, could you let me know:

  • What BIOS issue are you experiencing?
  • The current BIOS version installed (if known)?
  • Whether you're seeing any specific error messages?

Once you provide the model details, I'll be happy to check further and help point you in the right direction.

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


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