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HP Recommended

Ayudaaa, no me aparecen los drivers para mi notebook windows 7 cuando los busco por la página

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP does not support that model for W7, but these drivers should work:

 

First install the AMD chipset driver and restart the PC.

 

Select the W7 64 bit driver from the link below...the first file listed under that section...18.10.0830

 

970 Drivers & Support | AMD

 

That will install the motherboard and USB3 drivers.

 

Here is the link to the Wi-Fi driver you need:

 

Realtek RTL8xxx Series Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe

 

Graphics:  Install and restart the PC

 

AMD High-Definition (HD) Graphics Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69615.exe

 

Audio: Install and restart the PC

 

Realtek High-Definition (HD) Audio Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69624.exe 

 

Ethernet:

 

Realtek Local Area Network (LAN) Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69625.exe 

 

SD card reader:

 

Realtek Card Reader Driver 

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69619.exe

 

Touchpad:

 

Alps Touchpad Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69621.exe

 

I think that should be everything, but if you need any other drivers, please let me know.

View solution in original post

3 REPLIES 3
HP Recommended

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

HP Recommended

el nombre del producto es: HP 14 NOTEBOOK PC

Número de serie: [personal info removed]

Número de producto: J2M98LA#AKH

HP Recommended

HP does not support that model for W7, but these drivers should work:

 

First install the AMD chipset driver and restart the PC.

 

Select the W7 64 bit driver from the link below...the first file listed under that section...18.10.0830

 

970 Drivers & Support | AMD

 

That will install the motherboard and USB3 drivers.

 

Here is the link to the Wi-Fi driver you need:

 

Realtek RTL8xxx Series Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe

 

Graphics:  Install and restart the PC

 

AMD High-Definition (HD) Graphics Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69615.exe

 

Audio: Install and restart the PC

 

Realtek High-Definition (HD) Audio Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69624.exe 

 

Ethernet:

 

Realtek Local Area Network (LAN) Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69625.exe 

 

SD card reader:

 

Realtek Card Reader Driver 

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69619.exe

 

Touchpad:

 

Alps Touchpad Driver

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69621.exe

 

I think that should be everything, but if you need any other drivers, please let me know.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
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