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HP Recommended
HP 17 Laptop PC 17-cp1000 IDS Base Model
Microsoft Windows 11

Hi,

I recently customized and purchased a 17z-cp100 directly from HP.

Here are the basic specs:

-------------------------

HP Laptop - 17z-cp100
17.3" diagonal, FHD (1920 x 1080), IPS, anti-glare, 250 nits
128 GB PCIe® NVMe™ TLC M.2 SSD
Full-size, backlit, natural silver keyboard with numeric keypad 
8 GB DDR4-3200 SDRAM (2 X 4 GB)
MediaTek Wi-Fi CERTIFIED 6™ MT7921 (2x2) and Bluetooth® 5.2 combo
AMD Ryzen™ 7 5825U (up to 4.5 GHz, 16 MB L3 cache, 8 cores, 16 threads) + AMD Radeon™ Graphics

 

The issue is that I cannot find a support page with a list of drivers for this product anywhere no matter how hard I try.

If I click on the "check for new drivers button", as show here:

trogscave_1-1672431202467.png

 

I am brought to the following web page:

trogscave_0-1672431083657.png

 

Any ideas?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@trogscave 

 

You have to use Software & Drivers for the whole series page:

 

       https://support.hp.com/in-en/drivers/selfservice/hp-17-laptop-pc-17-cp1000/2101006188

 

Regards.

BH
***
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View solution in original post

1 REPLY 1
HP Recommended

@trogscave 

 

You have to use Software & Drivers for the whole series page:

 

       https://support.hp.com/in-en/drivers/selfservice/hp-17-laptop-pc-17-cp1000/2101006188

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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