-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Non System disk error on my HP 620 Model on a black screen, ...

Create an account on the HP Community to personalize your profile and ask a question
05-16-2020 08:10 AM
Are you booting from the Windows installation media?
You have to have the installation media in the DVD drive or USB port, turn on the PC, immediately tap the ESC key to get the menu of options.
Select the F9 boot options menu, and from that select the DVD or usb flash drive and press the enter key.
The PC should boot from the installation media and the OS installation process should begin.
05-16-2020 08:29 AM
Unfortunately, I don't know what the problem would be then.
The PC should have booted from the installation media, asked where you want to install Windows, you select the hard drive, and then Windows should install.