Normal temperature?

[Porgand]

Hi! Is it normal that a brand new laptop has temperatures high as 70-90°C when just browsing files and on web? Laptop is updated.

Thank you.

[asmita6658]

@Porgand

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the computer is overheating.

Don't worry, I'm here to help! To better assist you -

1) What's the exact model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

2) Were there any hardware or software changes made recently? 

While you respond to that, refer to this document for steps to reduce the heat.

Let me know.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂

[Porgand]

The exact model of the laptop is HP Pavilion - 15-cw0006no and there were no changes to the hardware or software. Only thing that works to reduce the heat is by turning on the power saver option but that turns the laptop too slow. It's very frustrating because the fan is always on 85-100% and it's making too much noise.

[asmita6658 · Accepted solution]

@Porgand

Thanks for getting back to us. Appreciate you trying the steps. I have sent you a Private Message with the next course of action.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Have a great day!