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- Notebook Software and How To Questions
- Not able to download drivers
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04-07-2021 05:21 AM
Hello,
I want to install a fresh Windows to my Notebook, but I'm not able to download drivers for it. If I enter my serial number, it loads endlessly. I tried this for five days in total, but never worked.
Help appreciated 🙂
Greetings
Philipp
04-07-2021 07:14 AM
Hi, Philipp:
You should be able to use the drivers from this model, which also has an AMD processor and chipset...
HP Laptop - 15s-eq1018au Software and Driver Downloads | HP® Customer Support
04-07-2021 09:27 AM
Hi:
I believe you can. The BIOS file should be good for all 15s-Eq1000 models with the AMD processors.
Download and install the HP support assistant software.
See if it finds any drivers or BIOS updates for your notebook.
HP Support Assistant | HP® Official Site
Click on the orange download button on the upper right side of the page.