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‎05-26-2020 12:10 AM

HP Recommended
Product: HP Notebook 15 Series
Operating System: Microsoft Windows 10 (64-bit)
I am not able to enable Intel Optane Memory... Please help.. My laptop is performing very slow... As i open the Intel rapid storage technology it shows an error on the SSD 13gb and not able to enable intel optane memory..

In the Intel Optane Memory tab it shows"Your system appears to be Intel Optane Memory ready but no Intel Optane memory modules were detected in your computer and the enable button is grey and it is disabled... And it also shows Your system is reporting one or more events and data might be at risk in the status tab....Someone please respond as soon as possible thanks.....

4 REPLIES 4

‎05-26-2020 03:30 AM

HP Recommended

Hello

 

here there are several guides about how to installed anc configure Intel Optane:

 

https://support.hp.com/us-en/document/c05591811

 

bye

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‎05-26-2020 04:35 AM

HP Recommended

Hi Thank you fro the reply. In the bios it is detecting Intel Optane but in the ssd it is showing smart event.. And in the rapid storage technology it is showing that intel optane memory is ready but no intel optane memory modules were detected in the computer.. Any leads?? 

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‎05-26-2020 06:00 AM

HP Recommended

Hello

 

which is the original hard disk installed in your computer , where you have Windows 10 installed ?

 

bye

 

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‎05-26-2020 08:39 AM

HP Recommended

The SATA one.. The SATA hard disk 932 Gb one

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