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TiaMima
New member
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Message 1 of 2
217
Flag Post

Not able to open or download email attachments

HP Recommended
LAPTOP-DMMPFD9J
Microsoft Windows 10 (32-bit)

I am not able to open nor download email attachments

1 REPLY 1
WyreNut
Level 15
16,534 2,201 1,051 3,009
Message 2 of 2
Flag Post
HP Recommended

Hello, and Welcome to the HP Support Community!

 

We cannot offer an answer with such little detail you have given us!

 

1. DMMPFD9J is not a valid HP device.

2. What email program are you using?  Web-based, or an app on your PC?

3. What kind of file is the attachment?

4. Has it ever worked before?

5. Error message?

 

Here is a video that explains "How to ask the very best question": https://youtu.be/dVtafuGI7kI

 

WyreNut

 

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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