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‎11-23-2018 05:05 AM

HP Recommended
Product: HP 200 G3 AIO
Operating System: Microsoft Windows 10 (64-bit)

Dear all, I baught a hp computer and got Avast antivirus pre installed on it. But now whenever i try to uninstall it, I'm getting a deepscreen popup that is not letting me uninstall from my computer. plz help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-23-2018 05:10 AM

HP Recommended

Why not 

  1. Open your antivirus by clicking on avast icon.
  2. Go to Settings >and then General.
  3. UnCheck Enable DeepScreen checkbox and then press ok.

you can visit this article for more info and video on this.

View solution in original post

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4 REPLIES 4

‎11-23-2018 05:06 AM

HP Recommended

I had the same issue with my hp laptop, I found that deepscreen is avast's feature that you need to disable from it's settings.

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‎11-23-2018 05:08 AM

HP Recommended


I can't find it on avast setting's, can you please provide step by step instructions ?

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‎11-23-2018 05:10 AM

HP Recommended

Why not 

  1. Open your antivirus by clicking on avast icon.
  2. Go to Settings >and then General.
  3. UnCheck Enable DeepScreen checkbox and then press ok.

you can visit this article for more info and video on this.

Was this reply helpful? Yes No

‎11-23-2018 05:11 AM

HP Recommended

Got it.. thanks.

@hansraj3214 wrote:

Why not 

  1. Open your antivirus by clicking on avast icon.
  2. Go to Settings >and then General.
  3. UnCheck Enable DeepScreen checkbox and then press ok.

you can visit this article for more info and video on this.

 

Was this reply helpful? Yes No
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