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Not able to setup fingerprint

HP Recommended
Microsoft Windows 10 (64-bit)

Hello Experts,


Recently my fingerprint sensor stopped working. I updated the driver using Device Manager, but it didn't work either. Now I'm getting below message when I check for the driver updates.



When I try to set up fingerprint it gets stuck on the below screen & nothing happens even if I move my finger on the sensor.



What could be the issue?



Ankit Mishra

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