-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Not able to use ms office

Create an account on the HP Community to personalize your profile and ask a question
10-23-2021 08:53 AM
Welcome to the HP Community.
@Tamrej wrote:Hi,
I'm trying to login ms office which is preinstalled in my laptop please help
Things that are Office
Microsoft Office is a licensed product controlled and owned by Microsoft.
We can help to the extent of providing information to help you understand your options.
Microsoft Office - Product and License Information
Please Read
Activate Office using the Activation wizard
Includes “Activate after reinstalling or moving Office”
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Documentation / Website / How-to Instructions
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
>>> Need more help? Scroll down on the web page to find out how to contact Microsoft.
Purchase / Repair Options and Life without Office
Microsoft Office Products - Choose your Office
Microsoft - Office Products Troubleshooting
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
Microsoft - Uninstall Office from a PC
Life is possible without Office
5 free open source alternatives to Microsoft Office
Yeah, but - My situation is different, special, not covered, impossible
Please contact HP Support
Why?
Our Community simply cannot address Microsoft Office license issues – we are a peer-to-Peer user group.
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Product Home
Enter the type and name of your HP device
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"