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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Not getting driver update.

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07-13-2017 10:56 PM
I have downloaded windows 8.1 32bit single language operating system in my hp notebook. But I am not getting the update for PCI Data Acquisition and Signal Processing Controller driver. Also, I am not getting update for another driver whose name is "Unknown Device". Please tell me where can I download these drivers.
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Accepted Solutions
07-14-2017 07:33 AM
Hi, @sammy_2 :
Your notebook is not supported by HP for W8.1, and it is not supported for any 32 bit operating system at all.
The only suggestion I can offer would be to try this W8.1 thermal dynamic driver for the devices that need the drivers.
This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.
07-14-2017 02:05 AM
Your machine came with FreeDOS
https://support.hp.com/za-en/product/hp-15-ay000-notebook-pc-series/10862300/document/c05138547
And you are tieing your hands with Microsoft Windows 8.1 (32-bit).
Regards.
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07-14-2017 07:33 AM
Hi, @sammy_2 :
Your notebook is not supported by HP for W8.1, and it is not supported for any 32 bit operating system at all.
The only suggestion I can offer would be to try this W8.1 thermal dynamic driver for the devices that need the drivers.
This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.