Not getting verification code

[76milkman]

it says sent a verification code but when I check my email account, I do not have one. It is the right email address and yes I checked all folders. 

[zoey7886]

@76milkman, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding verification code!  
We're thrilled to have the opportunity to assist you and provide a solution. 

I understand how frustrating that can be! Let's go through some quick steps to fix this:

1. Wait a few minutes – Sometimes, there can be a delay in receiving the verification code. Give it at least 5–10 minutes.
2. Check spam/junk folders – Even though you’ve already checked, try searching your inbox using keywords like “verification code” or “HP.”
3. Ensure your email is active – Try sending yourself an email or logging into another device to confirm that your email account is working properly.
4. Request a new code – If possible, try resending the verification code. Sometimes, the first request may not go through.
5. Use a different network – If you’re on a restricted or corporate network, try switching to mobile data or another Wi-Fi connection.
6. Check for typos in the email address – Even a small mistake can prevent the code from arriving. If needed, try re-entering the email.

If the issue persists, I can guide you further. By the way, may I know which HP unit you are referring to?

Take care, and have an amazing day! 
 

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Regards,