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- Notebook doesn't see M2 ssd

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05-07-2021 06:05 AM
Product: HP Pavilion Notebook (5CD8174TM7)
Operating System: Microsoft Windows 10 (64-bit)
Notebook doesn't see M2 ssd after its connection. I suppose, that the connection is correct and problem is in software. Also, there isn't m2 in Disc Manager.
1 REPLY 1
05-07-2021 07:32 AM
Hi:
What type of SSD did you install?
NVMe SSD's are not supported in the 15-bc3xx model series, only SATA.
See chapter 1, page 1 of the service manual for the supported drive types...
Maintenance and Service Guide HP Pavilion Notebook PC
Hard drive:
Supports all 7.0 mm/7.2 mm/9.5 mm, SATA, 2.5-inch hard drives
Supports M.2 SATA storage
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