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Top Student
Posts: 6
Member Since: ‎03-15-2017
Message 1 of 6 (136 Views)
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Notebook not updating

Operating System: Microsoft Windows 8.1 (64-bit)

MY notebook hasn't updated windows/or anthing else thru HP support Assistant for several months. Always says there are no updates! Don't know what happened!! I don't use this very often other than pay bills otherwise I use a tablet for most everthing else.

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Re: Notebook not updating

@LPM_1

 

Hello;

Allow me to welcome you to the HP forums!

 

Have you tried Windows Update directly to see if there are any updates?

 

Also, you should check the Update History there to confirm that you have been receiving and processing prior Windows Updates.

 

Please let us know what you find out.

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Provost
Posts: 11,715
Member Since: ‎08-09-2015
Message 2 of 6 (115 Views)

Re: Notebook not updating

@LPM_1

 

Hello;

Allow me to welcome you to the HP forums!

 

Have you tried Windows Update directly to see if there are any updates?

 

Also, you should check the Update History there to confirm that you have been receiving and processing prior Windows Updates.

 

Please let us know what you find out.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Top Student
Posts: 6
Member Since: ‎03-15-2017
Message 3 of 6 (102 Views)

Re: Notebook not updating

Yes I have, every time I get on I check for updates and nothing iis there. I have settings to inform me when there are updates but never nothing there so I manually check. Thanks!!
Top Student
Posts: 6
Member Since: ‎03-15-2017
Message 4 of 6 (99 Views)

Re: Notebook not updating

Yes I have, every time I get on I check for updates and nothing iis there. I have settings to inform me when there are updates but never nothing there so I manually check. Thanks!!
I checked the history and nothing there either!
Top Student
Posts: 6
Member Since: ‎03-15-2017
Message 5 of 6 (57 Views)

Re: Notebook not updating

Still no help, I've done everything and no change. Can someone please help me?¡
Top Student
Posts: 6
Member Since: ‎03-15-2017
Message 6 of 6 (41 Views)

Re: Notebook not updating

Problem still exists!
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